Costco Wholesale is offering an opportunity for a Member Service Assistant in Quebec City, Canada. This role is ideal for dependable, customer-focused individuals who enjoy helping people and maintaining a safe, welcoming warehouse environment.
As a Member Service Assistant, you will be one of the first team members members see when entering the warehouse. Your responsibilities will include welcoming members, checking membership cards, managing shopping carts, monitoring entrance and exit areas, completing safety inspections, and accurately recording member counts. The position also requires attention to security, safety, cleanliness, and smooth front-end operations.
Details of Member Service Assistant Job:
- Position: Member Service Assistant Jobs in Canada 2026 – Apply Now
- Employer: Costco Wholesale
- Salary: $14.73 per hour
- Employment Type: Regular
- Location: Quebec City, Canada
- Work Area: Warehouse entrance, exit, perimeter, and front-end areas
About the Role:
Greeting clients at the warehouse gate is just one aspect of being a Member Service Assistant. As you support Costco’s dedication to member service, safety, and operational effectiveness, you will contribute to making a good first impression.
You can greet members warmly, check membership cards, offer shopping carts, keep an eye on access points, and maintain orderly and clean entry and departure areas. Additionally, you will conduct routine warehouse safety inspections and promptly report any dangers.
This position can offer beneficial experience in customer service, warehouse operations, safety, and retail assistance for applicants who enjoy interacting with people and take pride in performing their task carefully.
Responsibilities for Member Service Assistant Jobs in Canada:
- Perform routine security and safety checks in the warehouse.
- To find possible risks, stroll around the warehouse and its environs.
- Find and fix problems like spills, trip hazards, blocked exits, and other safety issues.
- Fill out the necessary inspection forms precisely, then provide the duty manager the results.
- Attend warehouse safety meetings and adhere to established safety protocols.
- Greet members as they enter the warehouse with professionalism and friendliness.
- Make acceptable eye contact, welcome members politely, and approach them with a smile.
- Check membership cards in accordance with warehouse protocols.
- Assist with keeping the entrance and exit areas tidy and supply shopping carts.
- Keep an eye on warehouse access and report any odd or troubling conduct.
- To precisely count members as they enter the warehouse, employ a handheld counter.
- Keep weekly records and report member counts to the Front End at the necessary times.
- When an armored transport truck arrives, let the duty manager know.
- Covertly monitor approved security-related operations, such as jewelry-area security and armored deposit pickups.
- When additional support is needed for operational purposes, help other warehouse departments.
Requirements for Member Service Assistant Jobs:
- It may be necessary to have a high school diploma, GED, or comparable training or education.
- For tasks requiring vehicles, a current driver’s license could be necessary.
- Depending on the particular responsibilities of the role, access to an appropriate vehicle may be necessary.
- excellent customer service and communication abilities.
- the capacity to maintain focus while keeping an eye on crowded warehouse environments.
- the capacity to recognize and report security and safety issues.
- dependable, courteous, and professional behavior toward colleagues and members.
- the capacity to adhere to operational, security, and safety protocols at work.
- the capacity to collaborate well with others in a warehouse.
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Work Environment:
Every day, the Member Service Assistant works in a busy warehouse where teamwork, safety, security, and customer service are crucial. Long stretches of standing and wandering around the warehouse and its environs may be part of the job.
Employees should be at ease working with customers, interacting with supervisors, keeping an eye on their surroundings, and reacting correctly when safety or security issues develop because the role supports both members and warehouse operations.
Benefits of Member Service Assistant Job:
- Competitive Hourly Pay: Earn $14.73 per hour while gaining practical experience in customer service, warehouse operations, safety, and member support within a professional retail environment.
- Valuable Customer Service Experience: Develop strong communication, greeting, membership verification, and problem-solving skills by interacting directly with Costco members throughout the working day.
- Safety and Security Skills: Build useful workplace safety experience by conducting warehouse inspections, identifying hazards, monitoring access points, and reporting concerns to management.
- Teamwork and Professional Growth: Work alongside experienced warehouse employees while assisting different departments and developing teamwork, reliability, organization, and workplace communication skills.
- Active Working Environment: Enjoy a role that keeps you engaged through walking, monitoring warehouse areas, assisting members, managing carts, and supporting daily warehouse activities.
- Career Building Opportunity: Gain transferable retail and operational skills that can strengthen your resume and provide a useful foundation for future customer service and warehouse career opportunities.
Why Consider This Opportunity?
- Member-Focused Work: Build valuable customer-service experience by welcoming members, assisting with their needs, and helping create a positive warehouse experience.
- Safety and Security Experience: Develop practical experience conducting inspections, identifying hazards, monitoring access, and communicating safety concerns to management.
- Team-Based Environment: Work alongside warehouse colleagues and assist different departments when operational needs require additional support.
- Practical Retail Experience: Gain hands-on exposure to front-end operations, membership verification, customer interaction, warehouse procedures, and daily retail operations.
- Professional Development: Strengthen communication, observation, organization, and problem-solving skills that can be useful across customer-service and retail careers.
- Supportive Workplace Culture: Become part of a busy team where reliability, courtesy, safety awareness, and cooperation contribute to a better experience for members and employees.
A Meaningful Start to Your Retail Career:
Every warehouse visit may be made to feel pleasant, safe, and well-organized with the help of a Member Service Assistant. Your efforts can have a direct impact on members’ experiences at Costco, from the initial greeting at the door to thorough safety inspections throughout the building.
This role provides an opportunity to build practical skills while contributing to a team-oriented retail atmosphere for someone who appreciates assisting others, being active, and taking responsibility for a safe workplace.
How to Apply for Member Service Assistant Jobs in Canada 2026?
Candidates interested in the Member Service Assistant position should review the official vacancy requirements carefully before applying. Prepare an updated resume that clearly presents your education, relevant experience, customer-service abilities, and any required license or certification.
Submit your application through the official Costco careers process and ensure that all information provided is accurate and up to date. Candidates should also review the specific vacancy details because requirements, availability, and employment conditions can vary by location.
If you are dependable, approachable, safety-conscious, and ready to support members in a busy warehouse environment, this opportunity could be a strong step toward building your retail career in Canada.
What salary does this Costco position offer applicants?
The Member Service Assistant position listed here offers $14.73 per hour. Actual compensation may vary according to the specific vacancy, location, employment terms, experience, and applicable Costco policies. Candidates should verify current pay details before applying.
What education is required for this position?
Candidates may need a high school diploma, GED, or equivalent education or training. Applicants should also review the specific vacancy because educational requirements can vary. Relevant customer-service experience, reliability, communication skills, and safety awareness can strengthen applications.
Is previous customer service experience required for applicants?
Previous customer service experience can be helpful, but requirements depend on the specific vacancy. Candidates should demonstrate friendly communication, professionalism, reliability, attention to safety, and willingness to assist members. Carefully review the official posting for current experience requirements.
