Shangri-La Toronto, an equal opportunity employer, is seeking hotel guest services professionals to join their team. The company sponsors LMIA (Labour Market Impact Assessment) for foreign workers at all levels and hires native Canadians. Shangri-La values diversity and welcomes candidates from all backgrounds. Join them to help create unforgettable experiences for guests in one of Canada’s most vibrant cities, Toronto.
Read Also: Receptionist Jobs in Canada Visa Sponsorship
Visa Sponsorship & Qualifications:
To apply, candidates must be eligible for visa sponsorship under one of Canada’s work immigration pathways. Your CV and cover letter should clearly highlight your qualifications and experience. Let’s explore everything you need to know about hotel guest services jobs in Canada for foreign workers with sponsored visas.
Job Details:
- Job Role: Hotel Guest Services Professional
- Company: Shangri-La Toronto
- Location: 188 University Ave, Toronto, ON M5H 0A3, Canada
- No. of Vacancies: 10
- Industry: Hospitality & Hotel
- Salary: CAD 15 – CAD 25 per hour
- Education Required: None
- Experience Required: Not mandatory, transferable skills are encouraged
- Age Limit: 21+ years
- Visa Sponsorship: Yes
Key Requirements for Applicants:
- Experience in Hospitality or Customer Service:
While not required, prior experience is preferred. Applicants with transferable skills are encouraged to apply. - Friendly and Approachable Personality:
Outstanding communication and interpersonal skills to ensure guests have a memorable experience. - Passion for Customer Service:
A dedication to providing exceptional service is key to ensuring guest satisfaction. - Attention to Detail:
Ability to work efficiently and maintain high standards in a fast-paced environment. - Flexibility:
Willingness to work shifts, including evenings, weekends, and holidays based on operational needs. - Visa Eligibility:
Applicants must have a current work visa or the ability to obtain one. The employer offers sponsorship for qualified candidates. - Relocation Willingness:
Candidates must be willing to relocate to Toronto, Canada, or other designated areas if required by the company.
Job Responsibilities:
- Guest Reception & Welcome: Greet guests with a warm, welcoming demeanor as they arrive.
- Check-In & Check-Out: Assist guests in completing check-in and check-out procedures, addressing any special requests.
- Information Provider: Offer details about hotel amenities, services, and local attractions to enhance guest experiences.
- Guest Assistance: Respond promptly and professionally to guest inquiries, concerns, and special requests.
- Coordination with Hotel Departments: Collaborate with housekeeping, maintenance, and other departments to fulfill guest needs and maintain smooth operations.
- Front Desk Management: Ensure the reception area remains clean, organized, and friendly at all times.
- Financial Transactions: Handle payments (credit card, cash, etc.) accurately and efficiently.
- Policy Adherence: Follow all hotel policies, procedures, and regulations to maintain a high standard of service.
Job Benefits:
- Visa Sponsorship:
Eligible candidates will receive support in acquiring a legitimate work visa to legally work in Canada. - Competitive Salary:
Pay is based on Canada’s minimum wage, with opportunities for advancement. - Healthcare Access:
Enjoy access to Canada’s world-class healthcare and educational systems, funded through your income. - Hospitality Industry Opportunities:
Take advantage of Canada’s thriving hospitality sector, with opportunities for growth in both entry-level and advanced roles. - Health Insurance:
Comprehensive health insurance coverage is provided by Shangri-La Resort. - On-Duty Meals:
Free meals during work hours. - Accommodation Assistance:
Assistance with locating or securing accommodation to facilitate your relocation. - No Advanced Qualifications Required:
There are no formal educational requirements for this role, making it accessible to a wide range of applicants, including those without prior experience.
Visa Eligibility and Application Process:
1. Common Visa Programs for Foreign Workers in Canada:
- Temporary Foreign Worker Program (TFWP):
This program requires an LMIA, which confirms that no qualified Canadian citizen or permanent resident is available for the position. The employer will provide:- Job offer letter
- Signed contract
- LMIA number Once approved, applicants can apply for a work permit through Canada’s immigration portal.
- International Mobility Program (IMP):
The IMP allows employers to hire temporary foreign workers without requiring an LMIA, based on broader economic, cultural, or competitive advantages.
Required documents include:- Job offer letter
- Signed employment contract
2. Express Entry System (for Permanent Residency):
For skilled workers, Express Entry provides a pathway to Canadian permanent residency. Candidates with a job offer can earn additional points to increase their chances of being selected.
Steps to Apply for a Visa with Employer Sponsorship:
- Obtain a Job Offer: Secure employment with a Canadian employer willing to sponsor your visa.
- Employer’s Responsibility:
- For TFWP, the employer must apply for and receive an LMIA.
- For IMP, the employer prepares the necessary documents without needing an LMIA.
- Prepare Documentation:
- Valid passport
- Job offer letter and signed contract
- LMIA (for TFWP applicants)
- Proof of experience (if required)
- Language proficiency results (e.g., IELTS, if applicable)
- Submit Work Permit Application:
Apply online through the official Canadian immigration website or at the nearest Canadian visa office. - Processing Times:
Processing times vary, but applicants should expect a few weeks to several months for approval. - Travel to Canada:
Once approved, you’ll receive a work permit and can begin your employment in Canada.
Who Can Apply?
This opportunity is open to applicants from all countries, including Pakistan, India, Bangladesh, Nigeria, the Philippines, and others. Certain nations qualify for a two-year work visa under the International Mobility Program (IMP). Countries eligible include:
- Australia
- Austria
- France
- Japan
- Ireland
- Germany
Conclusion
Hotel guest services positions at Shangri-La Toronto offer an exciting and rewarding career path for foreign workers, with extensive benefits like visa sponsorship, competitive salaries, health insurance, and opportunities for career growth in Canada’s booming hospitality industry. Apply today to start your journey toward a fulfilling career in one of the world’s most dynamic hospitality sectors.
Frequently Asked Questions:
Do I need prior experience to apply for this role?
No, prior experience is not required, but applicants with experience in hospitality or customer service are preferred.
What is the role of a hotel guest services professional?
Hotel guest services professionals handle reception duties, assist guests, respond to inquiries, and coordinate with hotel departments to ensure a smooth guest experience.
