Client Relations Executive Jobs in Singapore 2026: In River Valley, Singapore, Karpenko Gymnastics Academy Pte. Ltd. (KGA) is seeking a Client Relations Executive for a long-term role that would pay between S$2,900 and S$3,500 per month. This position is perfect for a friendly, self-assured, customer-focused professional who loves working with families and giving kids wonderful experiences.
You will interact with parents, assist with enrollment, handle reservations, answer questions, collect feedback, and assist families in selecting appropriate gymnastics programs as a member of the academy’s front desk staff. Candidates who are keen to learn and develop a long-term career in customer relations should take advantage of this opportunity since full training is offered.
About Karpenko Gymnastics Academy:
For kids four years of age and up, Karpenko Gymnastics Academy is a Singapore-based gymnastics school with organized and interesting activities. The academy maintains a professional, friendly, and kid-friendly atmosphere while supporting both recreational and competitive athletes.
Quality coaching, athlete development, and making the experience fun for kids and their families are all highly valued at KGA. Experienced gymnasts with backgrounds in international competition and coaching make up the team.
About the Client Relations Executive Role:
The family’s interaction with KGA will be significantly influenced by the Client Relations Executive. You will assist parents in understanding programs, timetables, enrollment options, and academy services from the initial inquiry to continued involvement.
This is not just a typical receptionist position. Building relationships with families, resolving common issues, assisting with the academy’s operations, and fostering an atmosphere where kids feel inspired and parents are confident in the services they receive are all opportunities you will have.
Responsibilities for Client Relations Executive Jobs in Singapore:
- Parent Communication and Sales Support: Communicate with parents in person, by phone, email, SMS, and messaging platforms about gymnastics programs, classes, promotions, enrollment options, and schedules. Understand family requirements and recommend suitable programs.
- Client Follow-Up and Feedback: Follow up with clients after inquiries and enrollments, collect feedback, identify opportunities for improvement, and communicate relevant updates about children’s participation and progress.
- Client Experience: Create a welcoming and professional front-desk experience for families. Respond to questions, address routine concerns, resolve minor issues, and help develop strong long-term relationships with clients.
- Administrative Support: Assist with class bookings, attendance records, waitlists, scheduling changes, and routine administrative tasks using academy software and digital tools.
- Inventory Support: Conduct basic stock counts and assist with inventory management for gymnastics equipment, apparel, merchandise, and other front-desk items.
- Digital Communication: Respond promptly and professionally to enquiries received through email, SMS, social media, and other communication channels.
Candidate Requirements:
- outstanding communication abilities both in writing and speaking.
- warm, vivacious, amiable, and competent demeanor.
- strong interest in dealing with families and providing customer service.
- It is helpful to have prior front desk, administrative, sales, teaching, or customer service experience.
- basic familiarity with Microsoft Office, Google Workspace, or comparable administrative programs.
- Software for scheduling and booking that is easy to learn.
- strong attention to detail and organizing abilities.
- enthusiasm for working with people and children.
- a positive outlook and a readiness to learn.
- You must be able to work on Saturdays and Sundays.
- Complete instruction is given.
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Working Hours:
- Weekdays: 2:00 PM–7:00 PM, with one weekday off
- Weekends: 8:00 AM–4:00 PM
Working hours may increase during holiday camps or competitions when an earlier start is required. The employer states that total working hours will not exceed 44 hours per week or 12 hours per day, subject to applicable Singapore employment requirements.
Where overtime is incurred, additional compensation or an additional annual-leave day may be provided according to the stated employment terms.
Benefits of Client Relations Executive Job:
- Competitive Monthly Salary: Earn S$2,900 to S$3,500 per month while developing valuable client relations, communication, sales support, and administrative skills in Singapore.
- Structured Training and Development: Receive comprehensive training and ongoing learning support designed to help you confidently understand academy operations, customer service processes, and client engagement responsibilities.
- Career Growth Opportunities: Build a long-term career with opportunities to develop professionally, take on greater responsibilities, and progress within a growing gymnastics academy.
- Supportive Working Environment: Work alongside a friendly and professional team in a vibrant, child-focused environment where collaboration, positive communication, and excellent client experiences are highly valued.
- Meaningful Family and Client Interaction: Build rewarding relationships with parents and children by answering questions, supporting enrolments, handling feedback, and helping families find suitable gymnastics programs.
- Leave Benefits and Sponsorship Support: Benefit from annual leave and additional leave opportunities, while qualified international candidates may receive visa sponsorship subject to applicable Singapore work-pass requirements.
Why Consider This Opportunity?
For someone who likes to combine communication, organization, and meaningful contact with families, a client relations role in a children’s sports academy can be very fulfilling. Every inquiry, reservation, and discussion can assist a youngster in moving closer to self-assurance, self-control, and personal development.
Candidates who show excitement and a desire to learn can hone their administrative and customer service skills while joining a developing gymnastics organization thanks to KGA’s training and development support.
A Meaningful Career in a Family-Focused Environment
Working at a gymnastics academy is about more than managing a reception desk. Parents are trusting the academy to provide their children with a safe, encouraging, and professionally managed experience. The Client Relations Executive helps build that trust from the very first conversation.
For someone who enjoys meeting people, solving problems, supporting children and families, and working in an energetic environment, this role can provide a fulfilling path into customer relations, administration, sales support, and academy operations.
Application Process for Client Relations Executive Jobs in Singapore:
To apply for the Client Relations Executive position at Karpenko Gymnastics Academy, candidates should follow the application instructions shown on the current job listing. The vacancy was listed in August 2026 with a salary of S$2,900–S$3,500 per month and indicates Employment Pass/S Pass eligibility categories.
How to apply:
- Prepare an updated CV highlighting customer service, front-desk, administration, sales, or education experience.
- Include your communication, organizational, and computer skills.
- Mention your availability to work both Saturdays and Sundays.
- Submit your application through the available job advertisement/application platform.
- If shortlisted, be prepared for an interview with the academy.
- Successful candidates can then discuss employment terms and applicable Singapore work-pass requirements with the employer.
What qualifications are required for this client relations role?
Strong communication, organization, and customer service skills are important for this position. Previous front desk, administrative, sales, education, or customer service experience is preferred. Basic computer skills and willingness to learn are also expected from applicants.
Does Karpenko Gymnastics Academy provide training for employees?
Yes, full training is provided to successful candidates. The academy supports learning and development, helping employees understand customer service procedures, administrative responsibilities, booking systems, and academy operations while building confidence and professional skills within their position.
Can international candidates receive visa sponsorship for Singapore?
Visa sponsorship may be available for qualified international candidates, subject to Singapore’s applicable work pass requirements and employer eligibility. Candidates should discuss sponsorship, work pass options, eligibility, and documentation directly with the academy during recruitment before accepting employment.
